論商品房消費者權益的法律保護

張 剛

(中共蚌埠市委黨校 公共管理教研部，安徽 蚌埠 233040)

論商品房消費者權益的法律保護

張 剛

(中共蚌埠市委黨校 公共管理教研部，安徽 蚌埠 233040)

商品房消費者權益的專業復雜性、基本人權性、易受侵害性和國家干預性特征使其區別于一般消費者權益。商品房消費者權益的保護除了面臨立法困境外，還存在司法保障力度不強和行政監管薄弱等問題。為此必須將商品房消費者權益和普通消費者權益一樣納入《消費者權益保護法》保護，并拓寬其權利內容；通過修改相關司法解釋，在商品房消費者權益保護中進一步完善懲罰性賠償制度；通過不動產登記制度、信息披露制度、廣告預審制度、質量保險制度等相關制度設計，加強對房地產交易的法律監管；同時注重發揮消費者保護組織的職能，實現對商品房消費者權益的全方位保護。

商品房；消費者權益；法律保護

Abstract： The rights and interests of commercial housing consumers are distinguished from ordinary consumer rights and interests by the characteristics of professional complexity, basic human rights, vulnerability to infringement and dirigisme. In addition to the legislative difficulties, there are many problems such as weak judicial protection and administrative supervision in protecting consumer rights and interests. Therefore, the consumer rights and interests must be protected by Consumer Protection Law, and its content must be broadened. By amending the judicial interpretation, we should further improve the punitive compensation system in the protection of commercial housing consumer rights and interests. And we should strengthen the legal regulation of the real estate transactions by the layout of the real estate registration system, information disclosure system, pretrial advertisement system and quality insurance system. At the same time consumer protection organizations are supposed to exert their influence in order to realize the full protection of commercial housing consumer rights and interests.

Keywords：commercial housing; consumer rights and interests; legal protection

一 商品房消費者權益的內涵及特征

自我國住房制度改革實施以來，除了國家保障性住房之外，商品房已成為普通民眾購置住房的主要途徑。近年來，房地產市場持續火熱，一些不法開發商為了追逐不當利益，實施了一些侵害商品房消費者權益的行為，擾亂了房地產市場的交易秩序。開發商違法成本低，商品房消費者權益保護制度不健全，是這一現象產生的重要原因。因此，加強商品房消費者權益的法律保護，對于維護消費者合法權益、規范商品房銷售行為、促進我國房地產市場健康發展、實現社會和諧穩定具有重要意義。……