自動化餐廳——就餐也驚險

A high-tech restaurant in Germany has no waiters. But it’s not a fast food chain; it’s a nice， sit-down place.

Once the host seats you at the “Baggers” restaurant

in Nuremberg， the rest of the adventure relies on

automated[自動化的] services.

Instead of waiters and waitresses， inside it is pots， cups and bottles on a roller coaster ride.

The owners say they have designed what they believe

is the world’s first fully automated food ordering and delivery system.

Customers order on a computer screen and the chef is immediately fast at work making the dish. When complete， the food is placed on a food sled[雪橇] which is delivered to your table， hands free， on a mini roller coaster.

Most customers tell us they came for the entertainment value.

“I’ve never seen anything like this before，” a woman said. “I think it’s really funny.”

“It makes eating an adventure，” a man said. “Certainly something totally different.”

But the restaurant’s creator says what looks like a cute gimmick[暗機關] makes pretty good business sense as well.

“In a fast food restaurant， imagine customers don’t have to go to the counter，” one of the owners said. “You don’t need an employee to order， or for the payment

process. The food just slides[滑] to the table. It all

becomes more efficient with less personnel.”

Efficiency is what it’s all about. No waiters， and of course， no tip.

One drawback is that you have to use a credit card or ATM注to buy the food. And it is difficult to send a meal back.

德國一家高科技餐廳沒有侍者。不過，它并不是一家快餐連鎖店而是一家環境優雅、可以入坐就餐的場所。

在店主把你引入紐倫堡的“百格”餐廳就座后，你的“餐廳歷險”（的奇趣程度）就交給自動化服務了。

這里沒有男女侍者，在這家餐廳里，茶壺、杯碟和瓶瓶罐罐都搭上了“過山車”。

店主說，他們設計了自認為是世界上第一套完全自動化的點餐及配送體系。

顧客在電腦屏幕上點餐，然后廚師立即快速制作菜肴。準備完畢后，飯菜會被放上一輛食物小滑車；小滑車沿著迷你過山車道把菜肴送到你的餐桌前，無需經過人手。

大多數顧客告訴我們，他們是沖著好玩而

來的。

“我從沒見過這種餐廳，”一位女士說，“我覺得這里真有趣?！?/p>

“它讓進餐變成一場歷險，”一位男士說。“這絕對是完全不同的體驗。”

不過，餐館的設計者稱，這些看上去可愛有趣的“重重機關”也包含了非常好的商業意識。

“試想一下，在一家快餐店里顧客無需走到柜臺就可以點餐，”其中一位店主說?！澳悴恍枰宛^員工協助點餐，也不需要他們在結賬時收款。你點的餐品就這樣滑到了餐桌前。所有這一切都減免了員工服務，也提高了效率?！?/p>

效率正是這套體系的根本。無需侍者，當然也無需小費。

而其中一個缺點是，你必須使用信用卡或者ATM來為食物買單。而且，很難退單哦。

注：automatic teller machine的縮寫，自動柜員機。